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Recall Support: BlackForge@Sedgwick.com
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Q. What is Black Forge Knives recalling and why?A. Black Forge is recalling the below products due to the possible presence of lead on the following products: Carbon Steel Blade Utility All-Purpose Kitchen Knife - Model: CSK1700 Carbon Steel Utility Kitchen Cleaver Knife - Model: CSK1701 Carbon Steel Utility Kitchen Knife - Model: 501141 Burnt Bone & Carbon Steel Ulu Knife - Model: 2432 Rosewood Carbon Steel Ulu Knife - Model: 501204 Rosewood Carbon Steel Meat Cleaver - Model: 501172
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Q: Is any government agency forcing you to recall the products?A, No. This is a voluntary recall.
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Q. Have there been any injuries?A. No. We have no reports of any injuries or health problems from these products.
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Q. Have you stopped shipping the product?A. Yes. We are no longer shipping these products.
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Q. What safety issues are presented due to this recall?A. At this time, we are not aware of any safety risk posed by the product. We have not received any injury reports from any consumer. We are not aware of any safety regulation with which the product does not comply and we are not aware of any scientific information that use of the knives in the ordinary course poses any risk of transfer of lead to food, or that ingestion of any transferred lead would result in a lead blood level above the “blood lead reference level” set by the United States Centers for Disease Control and Prevention. We are nonetheless voluntarily recalling the product out of an abundance of caution based on the possible presence of lead, a potentially hazardous substance.
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Q. What should I do?A. You should follow the instructions in the communications and go to (www.blackforgerecall.expertinquiry.com) to register for the recall.
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Q. Can I continue to use my unit?A. We advise that you discontinue the use of the product and dispose of it in your household trash.
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Q. Information on your Prepaid Mastercard Virtual CardA. Payment will be in the form of a virtual prepaid card. Disbursements Prepaid Mastercard Virtual Card is issued by Pathward®, National Association, Member FDIC, pursuant to a license from Mastercard International Incorporated. Card is serviced by Blackhawk Network. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Can be used online, for phone/mail orders, or in stores that accept mobile wallet where Debit Mastercard is accepted. Valid for up to 24 months; funds do not expire and may be available after the expiration date, fees may apply. Terms and conditions apply.
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